We’ve undertaken an in-depth mr.play casino review to check out everything this new brand has to offer us.
Developed by Aspire Global in competition with the Mansion Group among others, mr.play Casino uses cheeky marketing to look a lot like other brands, including Mr Green.
We, here at LordOfOdds, have taken a look at bonuses and promos, the VIP program and much more besides. Here’s how we saw mr.play, section-by-section in our mr.play casino review:
| mr.play Casino Review | Our Rating |
|---|---|
| Welcome Offer | 100 spins + 100% up to NZ$200 3/5 |
| Games Offer | 4/5 |
| Promotions | 1/5 |
| VIP Program | 3/5 |
| Software & Ease of Use | 4/5 |
| Payment Options | 2/5 |
| Security and Fair Play | 4/5 |
| Customer Service | 2/5 |
| Average Rating | 2.8/5 |
| Register |
Content Index
How to Sign Up
At mr.play, there are free spins available with the online casino bonus. There is also a bonus for sports fans, and the brand has made it so easy to join up.
The process is simple, and we’ll take you through it. Our step-by-step sign-up guide for mr.play shows you how to join, claim a bonus and enjoy some great games:
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First, head to mrplay.com and hit the blue ‘Open Account’’ button. Sign-up can take under a minute.
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Set your login choices, confirm your personal and financial info.
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Then, accept the terms and conditions (T&C’s apply to the bonus too).
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Next, claim your mr.play casino bonus and free spins.
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Finally, deposit real money to activate your account and bonus.
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Players can then pick from a host of games. Video poker, blackjack, live, and standard casino games are all offered
We found the mr.play sign-up procedure to be simple. Players can join up within a minute, including claiming the online casino bonus.
As well as being known as an emerging force in the online casino world, mr.play is also one of the top betting sites around, so sports fans aren’t left out. Those more interested in betting sites and live sport will find the sign-up procedure the same, though customer support is always available to help players out.
Welcome Bonus
Our mr.play casino review focuses on a number of things, the welcome bonus being one of the most important. For those interested in online casino games, free spins, live-action and betting sites, mr.play has you covered from the beginning.
Welcome Bonus Breakdown
The mr.play Casino welcome bonus offers 100 spins + 100% up to NZ$200. In terms of the cash value of the bonus, it could be a little better. To get $200, you’ll need to make a real money deposit of the same amount.
We like the 100 free spins. Of course, they are split over three days, but that just helps you to not blow through them. The welcome bonus has its flaws for online casino players but is not a bad effort overall. Players can use the bonus on live events, video poker, blackjack, slots and traditional table casino games.
Welcome Bonus Terms and Conditions
Here’s how the online casino welcome offer all breaks down:
- New online casino players only. Betting sites offers remain separate.
- Minimum deposit is $10.
- 100% deposit match ($25 deposit = $25 bonus). Maximum $200.
- 100% bonus and first 20 free spins given on first deposit (minimum $20).
- Then, 40 more free spins given on the second day, additional 40 free spins on the third day.
- Wagering requirement 35x.
- Finally, Maximum winnings with free spins is $500.
- Full T&C’s apply.
Considering this is a 100% deposit match, the value isn’t great. If you were only willing to join the online casino using the minimum $10, then this would be the value of your reward too.
Also, the 35x wagering requirement should not be swept under the carpet. We’ve seen higher at other online casinos and betting sites, but still, it can cost you plenty. If you were to put in the maximum $200, you’d then have to wager $7,000 before you are able to withdraw cash.
Games Offer
There is no shortage of casino games at mr.play. One of the better online casinos and betting sites around, mr.play has a fine mix of quantity and quality.
We found in our mr.play casino review slots classic games, casino games, scratch cards and sports. You can catch live sports action, as well as a live casino.
The casino games on offer include video poker, blackjack, roulette and baccarat.
The quality of the games is what struck us. There is no Playtech here, but other excellent developers are used. NetEnt, Play ‘n Go, Blueprint, Neo Games and BTG all provide some terrific video poker, slots, roulette and blackjack entertainment.
While major rival betting sites such as the Mansion Group tend to use Playtech exclusively, this eclectic mix of software providers has led to a great collection of games with terrific sound, great jackpots and brilliant range.
Promotions
Much like specialist betting sites as opposed to casinos, mr.play concentrates mostly on sports bonuses. Our mr.play casino review found that to be their biggest problem thus far. Here’s what they offer.
Loyalty Points
Online casino players can earn loyalty points from day one. Players collect points every time they play, climbing the ladder the whole time. We wouldn’t usually endorse gambling for reward. But this could be the only way casino players can get bonuses beyond the welcome package.
Sports Promotions
Ongoing promos include Battle of Punters, Playboost, Premier League Match Day Battles. These are all aimed at sports bettors, and all offer minimal rewards for gambling on sports, especially soccer.
We really need to see a much better range of promotions here, especially for casino players. Lots of betting sites offer various promos for sports. However, what sets a casino apart is offering well thought out, valuable promotions to existing casino players and mr.play just doesn’t do that right now.
VIP Program
Players can earn loyalty points to climb the mr.play ladder. The levels are:
- New member
- Bronze
- Silver
- Gold
- Platinum
- Premium
- Prestige
Extra spins, bonuses and cashback are all on offer. Those reaching Platinum and above can have a personal account manager, which we love, and while the VIP program here in itself is OK, it is also advertised by mr.play as a promotion (see above), meaning if we take it out of that category, there are no promos at all for casino players.
Software & Ease of Use
There is a lot to get your head around at mr.play. There is a mobile casino for those betting on the move, a live casino, sports and traditional casino games.
Furthermore, the main site and the mobile casino are very easy to navigate. The software employed is top-notch and presents no problems at all.
The live section works well in particular. Live sports betting and live dealers are used. We found no breaks in the connection, an excellent speed, great sound and an enjoyable overall experience.
Payment Options
Payment methods for players to deposit ag mr.play are a little limited. All deposit times are instant, which is a plus, though withdrawal times aren’t great, and we’d like to see more platforms added. Here’s the payment methods you can use to deposit and withdraw money:
- Visa (up to 6 days withdrawal time)
- MasterCard (up to 6 days)
- ecoPayz (up to 2 days)
- Skrill (up to 2 days)
- MuchBetter (up to 2 days)
- Paysafecard (deposit only)
First of all, we’d love to see PayPal added here. Customer support is available to give more details, but based on the site details, the prospect of waiting up to 6 days for a withdrawal via debit card doesn’t look good.
The omission of PayPal and the potential for long wait times is far from ideal. The biggest downside of the mr.play deposit methods options is simply the lack of them overall. You can deposit from $10, which is good for smaller players, though larger deposits may need to be agreed upon with customer support.
Security and Fair Play
Security at mr.play is taken very seriously. Full SSL encryption is used to protect all players’ data and personal information.
Many top betting sites are registered either in Gibraltar or Malta. In this case, it’s the latter. Both the Gibraltar and Malta gaming authorities offer secure licenses meaning their brands are very secure.
All of the Aspire Group brands are fully licensed and secure. mr.play is committed to “CARE” – Customers Really Are Everything. This scheme helps players to understand the brand is not against them, though customer service is also available.
Customer Service
There are help and FAQ sections at mr.play, answering all the basic questions quite well.
When you need more specific help, you need the mr.play customer support team. This is where mr.play needs to significantly up its game.
While the customer support team is clearly knowledgeable, you cannot contact them by phone. As well as this, there is no live chat function.
You can email mr.play via the website’s ‘Contact Us’ page. This is not available 24/7. Support is answered seven days a week, but only between 08:00 and 00:00 Central European Time, which does not help New Zealand punters too much.
mr.play Casino Review: Final Verdict
We’ve seen a real mixed bag here. The quality of the software is high, and there is a great range of games. The lack of customer service availability is a big deal for us, while promotions need major work for casino customers.
Here are the highlights and lowlights that our mr.play casino review found:
| What We Like | What We Don’t Like |
|---|---|
| ✔️ Top-notch security | ❌ Customer service is not available easily enough |
| ✔️ Good range of games | ❌ No ongoing promos for casino players |
| ✔️ Easy to use platforms |
mr.play Casino Review FAQ
We will answer the key mr.play questions in this section.
Yes, mr.play is fully licensed and regulated by the Malta Gaming Authority.
Withdrawals can take anything up to 6 days on debit cards, 2 days for eWallets. However, most are dealt with much sooner.
Yes, the mr.play welcome bonuses offers 100 spins + 100% up to NZ$200 to new players.
Yes, the software is top-notch, and the range of games is excellent.
There is a live casino at mr.play. Live casino games include roulette, blackjack, hold ‘em and more.
Aspire Global Communications owns mr.play. Goliath, Karamba, Mr Mega, 24 Spin, High Bet and many others are also in the AG Communications stable.
