The online casino and gaming world is a competitive one, and everything needs to be checked on behalf of players, which is what we, here at LordOfOdds, intend to do in our detailed SkyCity online casino review. Our full casino review looks at everything Sky City offers.
We test their online gambling platform, live casino, table games, and customer service too. Here’s a glance at how we rated the brand in our SkyCity online casino review.
| SkyCity Online Casino Review | Our Rating |
|---|---|
| Welcome Offer | 100% Match up to $100 Bonus + 70 free spins 4/5 |
| Games Offer | 4/5 |
| Promotions | 2/5 |
| VIP Program | 2/5 |
| Software & Ease of Use | 4/5 |
| Payment Options | 5/5 |
| Security & Fair Play | 5/5 |
| Customer Service | 5/5 |
| Average Rating | 3.8/5 |
| Register | Review_TableCasino Play now >> Sign up >> |
Content Index
How to Sign Up
Sky City was already well-known as a top land-based casino in Auckland. To adapt to the changing nature of gaming, they ventured into the online gambling world. The casino has adapted very quickly too.
The online casino is very easy to sign-up with, as our SkyCity online casino review found.
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Firstly, on the desktop site or via mobile, head to ‘Register’ at the top of the page.
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Then, enter your email, choose a password, and verify your ID with a New Zealand driving license.
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Next, enter your banking details and agree to all terms and conditions.
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Make your first deposit so that you can claim a SkyCity bonus after meeting the terms.
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Finally, customers can then choose from slots, table games, live casino and other online casino games.
The key thing here is verifying your ID in New Zealand. After that, the sign-up process was incredibly easy in our SkyCity online casino review, and we reckon players should have no issues getting started and making the first deposit.
Welcome Bonuses
Most gaming sites offer a welcome bonus, usually including free spins. The trouble is that they can be demanding to take full advantage of. The SkyCity bonus is similar but is far from the worst we’ve seen.
Welcome Offer
The first deposit bonus involves SkyCity matching your first deposit with a 100% casino bonus up to $100. Players can then back it up with a 7-day free spins package. Here’s how the deposit bonus works.
- New players only.
- Select ‘Welcome Bonus’ from the cashier before making a first deposit.
- Minimum bonus $10, maximum bonus $100 (100% match).
- Wagering requirements of 35x to be met within 30 days.
- Maximum bet $5 until wagering requirements are met.
- Wagering requirements contributed like this; 100% on SkyCity slots, roulette and live dealer roulette 35%, 20% table games, video poker 20%, blackjack, baccarat and Casino Hold’em 10%. All other table games and live casino games 20%
- Ten free spins given immediately followed by ten additional free spins added each day for seven days.
- Free spins must be used within 24 hours of being claimed.
- Maximum free spins award is 70.
This seems like a lot of conditions, but we like a straight-up 100% deposit match. The free spins are also very fair. The wagering requirements are a little restrictive. Not just because of the 35x, but because your bets are limited until the wagering requirements are satisfied, and yet you have limited time to do this before cashing out.
That said, any bonus is more than can be expected from the land-based casino.
Live Casino Welcome Offer
Those playing the live casino for the first time can get a deposit bonus, too. The bonus is a 100% deposit match up to $150 and 150 Club Points. This means you can get your foot on the ladder early in the VIP scheme. Main terms:
- New customers who deposit $50 or more.
- Minimum $50 bonus, maximum $150.
- Wagering requirement of 20x to be satisfied within 7 days.
More game-weighting applies here, so it won’t always be easy to reach the wagering requirement on time. That said, the live casino offers a good choice of games, and the bonus is generally fair.
Games Offer
We found plenty of gaming choices in our SkyCity online casino review. SkyCity slots are popular and include daily drops and jackpots. There are also numerous table games such as roulette, blackjack, and baccarat. Gaming also includes virtual sports and scratch card games too.
There is a fine choice of gaming options, but the quality is there, too. All online casino games are developed by top providers making them professional and entertaining.
There is also a live casino. The live dealer online casino provides a great link between the land-based operation and the online offering. The operator also offers virtual sports, and SkyCity online casino reviews its choice of games all the time, so we can expect bigger and better in the future.
You can use free spins on various slots. The overall gaming selection is excellent, and there is plenty of choice.
Promotions
Aside from the welcome bonuses, which we’ve already covered in our SkyCity online casino review, as well as the Online Club, which we’ll touch on later, ongoing promotions are a little light. At the time of writing, SkyCity only has two promos listed.
Spin and Win
This promo involves online casino customers taking part in weekly tournaments. Customers play Pragmatic Play slots and try to climb a leaderboard. Those in the top 1500 of the weekly gaming leaderboard can get these pay-outs:
- 1 – $10,000
- 2 – $5,000
- 3 – $2,000
- 4-10 – $1,000
- 11-20 – $500
- 21-50 – $200
- 51-100 – $100
- 101-300 – $50
- 301-700 – $20
- 701-1500 – $10
This is a fun initiative but can be difficult to win. An actual online casino promo should involve free spins, a deposit bonus, or something of that nature.
The Blackjack Bonus
Naturally, this is very specific, being that it is for one type of casino game only. All customers have to do is sit down at a qualifying blackjack table and bet a minimum of $5. If they are dealt a bonus card, then get rewarded with $5.
VIP Program
One of the more mysterious discoveries in our SkyCity online casino review was the VIP scheme, known as The Online Club. The casino gives few details, with players simply encouraged to keep playing in order to climb the levels. Those levels are numerous too.
There are five tiers featuring a total of 100 levels altogether. Customers earn Club Points in order to get Random Rewards. Players can exchange these rewards for free spins, super spins or even cash prizes.
We’d like SkyCity to give much more detail about this scheme before customers join. A good loyalty scheme is a reason for people to join, but frankly, you won’t know very much about this one until you decide to give it a go.
Software & Ease of Use
One of the first things we noticed in our SkyCity online casino review was the professional layout. It’s clear and without unnecessary ads and clutter, making it easy to find everything.
That good user interface is all-important. The professionalism may well come from the brand’s land-based gaming past. Players entering a real, bricks and mortar casino demand class and even glamour, which has been well replicated on their online casino platforms.
Those platforms include a mobile site. The mobile site mirrors the desktop version, with everything from games to customer service available in one or two taps of the screen.
The live casino is top-quality too. Live dealer games are entertaining and well-run. The quality of the software then is a feather in SkyCity’s cap and very much represents the class that the SkyCity Entertainment Group wants to portray overall.
Payment Options
Given its Auckland past, it’s not a surprise that SkyCity online only accepts New Zealand customers. That doesn’t stop them from offering a range of payment methods, however. You can use:
- Visa
- MasterCard
- Bank Transfer
- ecoPayz
- Neteller
- Paysafecard
- Skrill
- Inpay
This is an excellent choice and better than we’ve seen in other reviews. You can deposit from just $10. Most withdrawals are handled in 24-48 hours, too, though eWallet payments are often pretty much instant.
This is an area in which many gaming sites fail. Our sectional SkyCity online reviews have revealed that not everything is perfect here for sure, but the banking options are top-notch, and we couldn’t realistically ask for much more.
Security and Fair Play
SkyCity online casino takes security, fair play and responsible gambling seriously. Strong SSL encryption keeps all customer data safe.
The Gaming Innovation Group was set up to run from Malta, handling the online casino for the group. They are fully licensed and regulated with no major issues having been brought forward as of yet.
SkyCity operates a strictly 20+ policy, which is why customers have to verify their ID. CYBERsitter can be used to ensure no underage players can access the online casino.
Players can set their own deposit limits and loss limits. You can also complete self-assessment tests to keep yourself safe, as well as take advantage of self-exclusion, time-outs and financial limits.
Help and support can be accessed via the site for those beginning to suffer from gambling-related harm. The Salvation Army Oasis, Te Piringa Tupono and Asian Family Services are all linked from SkyCity, all are supported, and information is available on each.
SkyCity is fully regulated, with the MGA being very stringent. We, however, have no worries about the security of the SkyCity platforms.
Customer Service
The SkyCity FAQ and Help Section are pretty comprehensive. If your query is more of a general nature, then any of the FAQ sections will help you. There are many sections you can choose from including, ‘Games’ Promotions’, ‘The Online Club’, ‘Verification’ and ‘Security’.
If you need a little more specific help, however, it is on hand. We were pretty impressed, when conducting our SkyCity online casino review, with how queries were dealt with. You can email the casino directly from the web page. If you’re not on the site, just contact [email protected] instead. Replies will come within a day and will be from a well-informed, polite member of staff.
If your query is more urgent, there is no phone number, but there is a live chat option which we love. Live chat is open 24 hours a day, seven days a week. Just enter your details and click ‘Chat’ to start asking questions.
Again, you’ll be in touch with a well-trained representative, this time answering your queries in real-time. This is the best way to contact the team and means you will get a resolution instantly.
Final SkyCity Online Casino Review Verdict
To conclude our SkyCity Online Casino Review, we give it a strong overall score. There are some areas where the casino could improve, of course, but no areas of real concern. Here are the highlights and lowlights of SkyCity Casino.
| What We Like | What We Don’t Like |
|---|---|
| ✔️ Great choice of payment methods | ❌ Limited ongoing promotions |
| ✔️ Excellent customer service | ❌ Disappointing loyalty scheme |
| ✔️ Very professional system |
SkyCity Casino Online Review FAQ
Here you’ll find the answers to your main questions about SkyCity Online Casino.
Withdrawals are handled in 24-48 hours. Many eWallet transactions are instant.
Simply head to the cashier and request a cash-out.
There is not a no deposit bonus currently available.
Yes, welcome bonuses for the normal casino and live casino exist for new customers.
Yes, the Gaming Innovation Group was set up by the SkyCity Entertainment Group to run the show from Malta. It is fully licensed and regulated there.
Yes, many slots, table games, scratch card games and live casino games by top-class games developers are available.
Yes, the Online Club offers rewards exchanged for points with five tiers and 100 levels being included.
